Shipping Pollices

Shipping Policies

At Hey Majed, we understand that clear and reliable shipping policies are essential to ensuring customer satisfaction and operational efficiency. This document outlines the various components of our shipping process to help both merchants and customers navigate product delivery with confidence.

Shipping Methods

Our shipping methods vary depending on the size, weight, and destination of each product. We offer several options, including standard, expedited, and overnight delivery. Many customers prefer standard shipping due to its cost-effectiveness, while expedited services are ideal for those who need faster delivery.

Shipping Costs

Shipping costs are calculated based on package dimensions, weight, and delivery location. These costs may vary depending on the selected carrier and service level. Hey Majed is committed to providing transparent shipping cost information at checkout to prevent any unexpected fees and ensure a smooth experience.

Delivery Times

We know how important it is for you to receive your orders promptly. Most customers expect delivery within 2–5 business days, and we strive to meet or exceed those expectations. Estimated delivery times are communicated during checkout, and you will receive tracking information once your order has been shipped, allowing you to monitor your package in real time.

International Shipping

Hey Majed proudly serves international customers. However, international deliveries may be subject to customs regulations, duties, or delays depending on the destination country. Some items may be restricted or require additional documentation. We encourage our customers to review local regulations before placing international orders.

Returns and Exchanges

Customer satisfaction is our top priority. Hey Majed offers an easy and transparent return and exchange policy. If you are not fully satisfied with your purchase, you may return it within the specified period outlined on our website. Clear instructions regarding return shipping procedures, associated costs, and timeframes will be provided to ensure a smooth process.

Contact Us

If you have any questions or concerns regarding our shipping policies, please contact us at info@hey-majed.com